Recent Why SERVPRO Posts

We have the most amazing Marketers

3/30/2020 (Permalink)

Our marketing team Megan and Melissa cleaning a kitchen in a home Our marketing team Megan and Melissa cleaning a kitchen in a home that had a fire disaster

Our marketers really are amazing! They are team players and always strive to be better at what they do. Along with that, they are helpful and always team players. With the ongoing Coronavirus pandemic affecting businesses everywhere our marketers have decided to schedule out a few days a week to help out crews out in the field.

So, they suited up in their SERVPRO uniform and went out to a fire job that we were currently in the process of cleaning. Their day entailed cleaning up after recon so the homeowners could move back into their home. They had to clean and wipe counters and cabinets, sweep and vacuum, moped flooring, cleaned inside and outside of closets, wiped down the very top of cabinets, cleaned up appliances, etc.

If you can think of the most thorough cleaning you have ever seen in your life, that’s what our team did. We are so blessed to have such amazing team players on our side.

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today at (208) 523-5365. We are available 24hours a day, 7 days a week.

Fogging and cleaning an airport

3/30/2020 (Permalink)

Our marketer Megan suiting up to start her shirt at SERVPRO Our marketer Megan suiting up to start her shift at SERVPRO fogging an airport.

Our marketing rep Megan decided to lend a hand in the fogging and cleaning of a local airport. We are currently cleaning and fogging homes and businesses to help stop the spread of Coronavirus. During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Retail Spaces
Water Fountains
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Idaho Falls & Rexburg/Rigby today at (208)523-5365

Stay Home Please

3/27/2020 (Permalink)

Map of Idaho with a heart in the middle map image of Idaho with a heart in the middle.

Governor Brad Little has just issued a State Wide Stay-Home order for Idaho.

He has asked everyone to self-isolate. Meaning all residents of Idaho must self-isolate and stay and work from home as much as possible. You are able to leave to obtain or provide essential services.

He has also asked non-essential businesses to close down and services to stay open.  Limited public transit, traveling and gathering as well.

He has said that outdoor activities are ok meaning near your home. Do not go out and have a huge get together with all your friends and neighbors. He also requests that we practice good hygiene and continue to wash our hands often.

SERVPRO is considered an essential business and is here to help you 24 hours a day, 7 days a week for all of your Fire, Water, Mold and Asbestos Disasters.

We are also offering Fogging and Extensive Cleaning to help prevent the spread of Coronavirus. Give us a call today at (208) 523-5365.

The leaky fridge

3/27/2020 (Permalink)

Flooring in a kitchen that was affected by water damage Flooring in a kitchen that had been affected by water damage from a fridge.

With a lot of businesses having to temporarily shut down due to the Coronavirus Pandemic, we are blessed to still be able to offer an essential service to our community. Zach and his crew were at a water loss in Wyoming this week caused by a fridge supply line.

Though water damage can be visible sometimes and a punctured line my be easy to see, there are a lot of times when you may have no idea that there is a leak occurring. You’re in luck though! There are other indicators that can help you figure out if your line has broken.

  1. The fridge may be making a little bit too much noise.
  2. You may see water leaking under the fridge.
  3. The ice maker may not be working anymore

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today at (208) 523-5365. We are available 24 hours a day, 7 days a week!

SERVPRO is here to help!

3/27/2020 (Permalink)

SERVPRO employee suited up ready to clean a FedEx truck SERVPRO employee suited up about to clean a FedEx truck

SERVPRO is here to help!

As a responsible business and member of the community, we are asking the same question that you are: How can we keep our customers and community safe?

At SERVPRO we can help minimize the spread of germs with proactive cleaning and/or fogging. We are trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.

In addition to Proactive Deep Cleaning, we also offer the following:

A fogging process delivered with a mechanical system that atomizes electro-statically charged droplets of SERVPROXIDE that can get it to the hard to reach cracks and crevices of the treated area. SERVPROXIDE is a proprietary hospital grade disinfectant that has demonstrated effectiveness against viruses similar to the SARS-Coronavirus (COV-2).

  • SERVPROXIDE is NON-TOXIC and is not considered hazardous by OSHA. It is as safe or safer than many household cleaners.
  • SERVPROXIDE has a mild smell and areas treated can be inhabited as soon as 15-20 minutes after being treated.
  • SERVPROXIDE DOES NOT cause any respiratory or skin irritation.

From a business point of view, doesn’t it make sense to put yourself in a position to say you have taken all reasonable precautions to take care of your customers and staff?

Give us a call today to find out how we can help.SERVPRO of Rexburg/Rigby & Idaho Falls

SERVPRO cares about your safety

3/26/2020 (Permalink)

Our crew members suited up in front of a FedEx truck Or crew suited up in hazmat suits in front of a FedEx truck cleaning.

SERVPRO is asking everyone to please be careful and educate yourselves in this critical time. We are seeing reports of multiple companies and individuals falsely reporting that they can clean and eliminate any trace of Coronavirus OR that they have products you can buy that will eliminate it. Please read the EPA registration for these products that are being offered either as a service or are for sale.

Also, if you are planning on hiring a professional to clean and fog make sure to hire someone who is well known, knowledgeable, and is familiar with these types of cleanings on a day to day basis.

Regardless Of The Disaster SERVPRO® Is Here To Help. 24/7 Emergency Service! 24 Hour Service. Advanced Technology. Faster to Any Disaster. Highly Trained Specialist. Services: Water Damage Restoration, Fire Damage Restoration, Storm Damage Restoration, and Bio Hazard.

Give SERVPRO a call today so we can give you a FREE quote over the phone to clean and fog your home and business (208) 523-5365. We can work with you on scheduling days and times that meet your needs.

We always care

3/27/2019 (Permalink)

When SERVPRO of Rexburg/Rigby receives a good review, we can’t help but think we must be doing something right! We value ourselves in having great customer service and always being able to make sure that this is just what the customer has received.

Before we go to a job we try and relay as much information as possible to our technicians. We do this so they can be prepared for anything that may come up on the job and be able to offer the best customer service. Not all of our jobs are fire, water, and mold. We also encounter biohazard and crime scene cleanup which takes extreme compassion and understanding on our part.

If you have a biohazard or crime scene cleanup and would like the most caring and understanding company to help, give SERVPRO a call at (208) 523-5365.

Veteran owned and operated

3/27/2019 (Permalink)

SERVPRO of Rexburg/Rigby is a Veteran family owned franchise. Skylar Price spent 9 years serving our country before deciding to buy a SERVPRO franchise in Southeastern Idaho. Skylar was born and raised in Idaho and now raises his three children here along with his wife Tamara Price. Together they keep the small-town values alive in their business. Their main objective is and has always been customers first. They go above and beyond to make sure any job we take on is done to the best of our abilities. They are always looking for ways to volunteer our services in the community. This year in 2019 their marketing team has planned over 6 volunteer opportunities and cannot wait to be apart of them!

If you have a fire, water, mold, or asbestos disaster, give SERVPRO a call today at (208) 523-5365

We strive to be better

3/27/2019 (Permalink)

Reviews are everything to our franchise. We strive to always get positive reviews but also appreciate negative ones. With negative reviews we feel that this gives our company room to grow. If we are not doing something correctly than we are able to address these concerns and better ourselves in the long run. We have learned over the years that we aren’t always going to be perfect with everything we do. But this way we are at least able to see our faults and grown and learn from them.

I burnt potatoes and they were able to get the smoke smell out of my house.

-Stephanie C.

friendly staff , dependable honest work.
I would recommend SERVPRO to anyone.

-Stephanie M.

If you have a fire, water, mold, or asbestos disaster, give SERVPRO a call today at (208) 523-5365.

Careers with SERVPRO

3/27/2019 (Permalink)

SERVPRO of Rexburg / Rigby is proud of the work we do and is always looking for people interested in a rewarding career. We put great value into our employees and the work that they do.

Our staff at SERVPRO of Rexburg/Rigby is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Here at SERVPRO of Rexburg/Rigby we pride ourselves in being a veteran family owned franchise. Our mission is to develop a hardworking team of quality people who focus on excellent service, fairness, and mutual respect.

If you are interested in a career with SERVPRO please check back frequently as new career opportunities become available. Or give our SERVPRO office a call at (208) 523-5365.

Why SERVPRO of Rexburg/Rigby

3/27/2019 (Permalink)

You always here people asking why this company and why that company?! So, I decided to ask people around our office why they would choose SERVPRO of Rexburg/Rigby and here is what they had to say…

“Because we make it look "Like it never even happened." We are fast on site and we care about our customers.”

-Megan Olsen

Marketing Manager

We are faster to any size disaster. We are a dedicated team in wanting to restore your home to its original.

-Jared Lusk

Production Manager

Our techs are fast and do quality work. The women in the front office are by far the most caring and efficient workers I’ve ever worked with. And I am more than proud to be a part of.

-Courtney G.


“We are courteous, informative, and have real life people answering our phones!”

-Melissa M.

Job File Coordinator

We love volunteering

3/26/2019 (Permalink)

SERVPRO of Rexburg/Rigby loves to get involved with local events in our area. One of the more recent events that we will be donating our time to is the Spring Brew event in downtown Idaho Falls, ID. This event will be hoping to host hundreds of people and is a fundraising event for Idaho Falls Downtown Developments Corporation. If you are interested in attending this event more information will be posted below.

Head Downtown to enjoy friends, brews, and bands April 13th from 1:00 to 6:00pm at the Civitan Plaza (corner of Park Avenue and B Street)! Come enjoy local craft beers and live music on the stage. Grab your friends and come enjoy the afternoon outside with us. Admission is $15, which gets you 3 beer tokens and a commemorative pint glass. Additional beer tokens may be purchased at the event. Non-drinkers get in for $5.