Recent Why SERVPRO Posts

Why choose SERVPRO

11/15/2022 (Permalink)

When someone asks me why I would choose SERVPRO over all of the other cleaning and restoration industries my answer is always the same… Customer service, community involvement and Veteran Owned Franchise. SERVPRO strives to have the absolute best customer service possible. From the moment we get our first call to the end of the job when we are signing paperwork, we always try to maintain great customer service.  The second value we pride ourselves on is community involvement. SERVPRO is an active member of the community and donates time and money to causes all of the world. Some of those causes include Toys for Tots, Veteran charities and our First Responders. We find it an important part of our franchise to be involved any and every way we can. The final thing we pride ourselves in is being a Veteran Owned Franchise. Our fearless leader and Owner Skylar Price served over 10 years over seas for our beautiful country. He knew when he got back that he wanted to make a difference within his community and that is why he decided to become a franchise owner of a SERVPRO.

If you have a fire, water, mold or asbestos disaster and need help give SERVPRO a call today! We are available 24 hours a day, 7 days a week for all your cleaning and restoration needs. We have highly trained professionals ready to help in your time of need.

Why I am a proud SERVPRO employee

1/31/2022 (Permalink)

When people ask me where I work I am proud to respond with SERVPRO. SERVPRO is a veteran owned business who is dedicated to helping our community with all things fire, water, mold asbestos and biohazard. SERVPRO is extremely family friendly and knows the importance of a work life balance. That is why they make sure that every employee has the training they need.

We have highly trained professionals who not only are book trained, but also inquire a lot of on the job training from our wonderful crew chiefs and production managers. We make sure our crews are certified in IICRC so they can have every bit of knowledge about the job at hand as possible.

If you have a water, fire, mold or asbestos disaster, give SERVPRO a call today. We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.


1/28/2022 (Permalink)

SERVPRO of Rexburg/Rigby has trained professionals who are ready to help with mitigation of your home or business day or night. We are open 24 hours a day, 7 days a week for all of cleaning and restoration need. Our team is educated in all things fire, water, mold, asbestos and biohazard.

Here at SERVPRO we believe that all of our mitigation team needs to be trained in fire, water, mold, asbestos and biohazard. We have our team complete online training as well as outside training programs. We make sure that our team members also have on the job training so every aspect of the job is clear to them.

If you have a fire, water, mold or asbestos disaster give SERVPRO a call today. We are available 24 hours a day, 7 days a week!

1,900 locations

1/28/2022 (Permalink)

SERVPRO is the leader in the cleaning and restoration industry. SERVPRO has been around for 55 years and we have over 1,900 locations nationwide in the United States and Canada. SERVPRO was founded in 1967. Our teams can help with all of your cleaning and restoration needs. We specialize in everything fire, water, mold and asbestos related. We also have a full rebuild team so that we can complete a job from start to finish.

We strive to be a one stop shop for our customers. We communicate with your insurance as well so that we can make sure the disaster process goes as seamless as possible. We have team members who specialize in fire, water, mold, asbestos, biohazard and COVID related disasters. We also have a full rebuild team who specializes in flooring, carpentry, cabinets, and all things rebuild.

If you have a fire, water, mold or asbestos disaster give us a call today! We are open 24 hours a day, 7 days a week!

Marketing Coordinator

1/27/2022 (Permalink)

Danielle has been with SERVPRO of coming up on four years and she absolutely loves working here. She is our Marketing coordinator / executive assistant to one of our owners. She has experience in customer service as well as social media so this was the perfect position for her. She loves staying organized and helping her marketing team stay on track. A few of the things she does at SERVPRO is creates all of our social media content, organizes events, creates schedules and assists customers with job estimates and scheduling.

Danielle and her husband have been married for 136 years and share two beautiful children together. They are originally from Southern California where all four were born and raised. One summer they decided to visit her family in Montana and by chance stopped in Idaho Falls on their way home for food. They absolutely fell in love with the area and 4 months later moved here! They love being able to be out in nature and enjoy all the fun experiences Idaho has to offer.

Our Painter

1/27/2022 (Permalink)

Philippe is our one and only painter currently and he does an absolutely phenomenal job. Philippe has been painting professionally for over 5 years and absolutely loves what he does. His favorite part of painting is watching how he can transform a space from drab to amazing with just a few simple strokes of a brush. He has painted everything from big industrial buildings to residential properties.

Philippe was raised in Arizona where he lived most of his life. He loved living there and loved all the beauty it provided. Cold winters and warm summers definitely prepared him for his life in Idaho. It was an easy transition because of all the similarities between the two states. They both have amazing mountain ranges, endless nature, and gorgeous lakes and rivers everywhere you look.

We are so happy to have Philippe and his painting skills a part of our SERVPRO family!

Veteran Owned Franchise

1/27/2022 (Permalink)

SERVPRO is a Veteran owned company who loves to give back to our community. Every year we participate in various events including Shop with a Cop, Toys for Tots, as well as a huge lunch we put on for our first responders. Being a veteran owned company we know how important it is to show support our community so anytime there is something we can be a part of we jump at the chance to do so!

We love collaborating with local businesses as well so we try and join in on their events as well as ask for participation in ours. It is very important to us to show our community that we are really here to help. We know how terrifying it can be to have a fire, water, mold or asbestos disaster so anytime we get on a job we try our very best to make our customers feel as comfortable and well taken care of as possible.

We absolutely love what we do and hope that we can continue to be there for our community for years to come!

Veteran Owned

11/27/2021 (Permalink)

When people ask me why SERVPRO, my answer is always the same. I would choose SERVPRO because not only is SERVPRO a veteran owned franchise but it is a family owned company. SERVPRO prides themselves in treating every customer as if they were part of our family. Every job is done with 100% satisfactionGuaranteed and we work incredibly hard to make every customer feel satisfied that the job is done right the first time.  SERVPRO specializes in cleaning, restoration and construction. We want our customers to feel secure knowing that we will be able to be thereFrom start to finish during their disaster. We are certified in water, fire, mold, asbestos and biohazard disasters. We also have a full constructionTeam to help with the rebuild process as well. If you have a disaster and need SERVPRP give us a call today. We are available 24 hours a day, 7 days a week. We have certified professionals ready to help! 

Customer service and trust

3/29/2021 (Permalink)

Customer service and trust has and always will be two of our main priorities. We believe that if we offer amazing customer service, our customers will be able to trust that we will make sure the job is done right.

We believe it is extremely important that our technicians are up to date certified on all things water, fire, mold and asbestos. They attend yearly classes to make sure they feel confident and ready to help our customers in their time of need.

More times than not when our crews are called out to an emergency disaster we need to act fast! With their ongoing education and training they have the ability to analyze a situation quickly and figure out a solution. 

If you have a water, fire, mold or asbestos disaster give us a call today! We are available 24 hours a day, 7 days a week.


3/29/2021 (Permalink)

Eddie is the newest member of our team and we are beyond thrilled to have him! He is the production manager and has fully dove into his new scope of work. He is a team player and is excited to build working relationships with his new team.

Eddie has over 20 years of experience in construction. This experience includes painting, drywall, carpentry, flooring etc. He also has many years of experience managing and running large scopes of work. His quick thinking and ability to wrap his head quickly around any job makes him a valuable asset to our team. 

If you have a fire, water, mold, asbestos it remodel disaster please give us a call today. We are available 24 hours a day, 7 days a week for all of your disaster and cleaning needs.

Why SERVPRO? Because we care!

3/26/2021 (Permalink)

Customer service has always been and will always be our first priority. Every employee who works at SERVPRO knows that we are not only restoring a fire, water, mold or asbestos disaster, we are giving people back their homes and businesses. 

We understand the importance of getting families back into their homes as quickly as possible. We also know how extremely important it is for a business owners to get back to work. That is why we stay up to date on new techniques and products. We also make sure that our crew members are certified in water, fire, mold and asbestos so we are ready for any disaster.

If you have a fire, water, mold or asbestos disaster give us a call today! We are available 24 hours a day, 7 days a week!

When disaster hits we will be there

3/22/2021 (Permalink)

Why SERVPRO? Because SERVPRO has compassion. After the terrible winter storms that ravaged states across the US SERVPRO was there to lend a helping hand!

Our Franchise decides we needed to be out there helping all of the families suffering from their devastating loss. We initially went to Oklahoma City. We stayed there for almost 3 weeks working hard to help these families have their homes and businesses back. We worked on residential properties as well as commercial properties which included churches, hospitals, schools etc. We did it all!

We new we had to work fast because with water comes mold. We worked long hours and fought extremely hard to help get this city back up and going. We feel so lucky that we work for a company that regardless of where you are located, we are always ready to help you in your time of need.

If you have a fire, water, mold, asbestos or biohazard disaster call SERVPRO today! We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.

Winter storms bring water and mold

3/22/2021 (Permalink)

Recently winter storms have hit the lower south coast hard. Families and business owners were stranded with no place to go because of the severe damage they had faced.

Water damage from the storms had ravaged through these homes and businesses. If that wasn't enough water brought along a friend by the name of mold! With water comes mold and with mold comes a whole new set of problems. We had to work fast!

With as many homes and businesses that were affected by these winter storms, SERVPROs Storm Team had called in other franchises from out of town to help. We were lucky enough to be among those called.

We started in Oklahoma and ended in Texas. We were out there for over a month and worked day and night to help restore these wonderful peoples homes and businesses. The people in the communities were amazing even after having to go through what they did.

With our guys keeping a positive attitude we were able to get families and business owners back in their locations quickly and efficiently as possible. We are proud to say that we were able to help!

If you have a fire, water, mold, asbestos or biohazard disaster call SERVPRO today! We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.

I love where I work!

3/22/2021 (Permalink)

When people ask me where I work I am proud to respond SERVPRO. I am the Marketing Coordinator and have been with our wonderful franchise for over 3 years. I love working for a company that shows so much love, support and kindness to their employees and customers.

In our line of business there is never a dull moment. Being a disaster cleaning and restoration company you really never know what that next call is going to be that comes in.

We help deal with anything from bat guano to water damage to flooring replacement. We have technicians trained in biohazard cleanup, water damage, mold, smoke damage and asbestos removal. We also have a full reconstruction team that is ready to build, paint, texture and tape, lay new flooring and fix anything you might need!

We really are a one stop shop and our customers are the main priority. We work extremely hard in making sure they are satisfied with our work from start to finish. We understand that their homes and businesses are their personal spaces and we make sure to respect that as such. I am so happy to say that I am a SERVPRO employee and I am excited to see our company continue to grow.

If you have a fire, water, mold, asbestos or biohazard disaster call SERVPRO today! We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.

We care about our community

12/21/2020 (Permalink)

Our owner and marketing rep with a sheriff Our owner and marketing rep with a sheriff donating money.

This year SERVPRO's marketing team got together to brainstorm on ways to help the community. Every year we come together and think about what we can possibly do to make a good impact on our local friends, family and neighbors. One of the things that we decided to go with was the Shop with a Sheriff foundation put together by Bonneville County Sheriffs Department. 

We know that due to COVID a lot of people have been impacted and unfortunately may not have enough money this year to give their children a good Christmas. So we got on the phone with the police department and had them over that next day with a check made out for $600. 

SERVPRO feels that looking out for your community is one of the most important things you can do!

We have the most amazing Marketers

3/30/2020 (Permalink)

Our marketing team Megan and Melissa cleaning a kitchen in a home Our marketing team Megan and Melissa cleaning a kitchen in a home that had a fire disaster

Our marketers really are amazing! They are team players and always strive to be better at what they do. Along with that, they are helpful and always team players. With the ongoing Coronavirus pandemic affecting businesses everywhere our marketers have decided to schedule out a few days a week to help out crews out in the field.

So, they suited up in their SERVPRO uniform and went out to a fire job that we were currently in the process of cleaning. Their day entailed cleaning up after recon so the homeowners could move back into their home. They had to clean and wipe counters and cabinets, sweep and vacuum, moped flooring, cleaned inside and outside of closets, wiped down the very top of cabinets, cleaned up appliances, etc.

If you can think of the most thorough cleaning you have ever seen in your life, that’s what our team did. We are so blessed to have such amazing team players on our side.

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today at (208) 523-5365. We are available 24hours a day, 7 days a week.

Fogging and cleaning an airport

3/30/2020 (Permalink)

Our marketer Megan suiting up to start her shirt at SERVPRO Our marketer Megan suiting up to start her shift at SERVPRO fogging an airport.

Our marketing rep Megan decided to lend a hand in the fogging and cleaning of a local airport. We are currently cleaning and fogging homes and businesses to help stop the spread of Coronavirus. During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Retail Spaces
Water Fountains
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Idaho Falls & Rexburg/Rigby today at (208)523-5365

Stay Home Please

3/27/2020 (Permalink)

Map of Idaho with a heart in the middle map image of Idaho with a heart in the middle.

Governor Brad Little has just issued a State Wide Stay-Home order for Idaho.

He has asked everyone to self-isolate. Meaning all residents of Idaho must self-isolate and stay and work from home as much as possible. You are able to leave to obtain or provide essential services.

He has also asked non-essential businesses to close down and services to stay open.  Limited public transit, traveling and gathering as well.

He has said that outdoor activities are ok meaning near your home. Do not go out and have a huge get together with all your friends and neighbors. He also requests that we practice good hygiene and continue to wash our hands often.

SERVPRO is considered an essential business and is here to help you 24 hours a day, 7 days a week for all of your Fire, Water, Mold and Asbestos Disasters.

We are also offering Fogging and Extensive Cleaning to help prevent the spread of Coronavirus. Give us a call today at (208) 523-5365.

The leaky fridge

3/27/2020 (Permalink)

Flooring in a kitchen that was affected by water damage Flooring in a kitchen that had been affected by water damage from a fridge.

With a lot of businesses having to temporarily shut down due to the Coronavirus Pandemic, we are blessed to still be able to offer an essential service to our community. Zach and his crew were at a water loss in Wyoming this week caused by a fridge supply line.

Though water damage can be visible sometimes and a punctured line my be easy to see, there are a lot of times when you may have no idea that there is a leak occurring. You’re in luck though! There are other indicators that can help you figure out if your line has broken.

  1. The fridge may be making a little bit too much noise.
  2. You may see water leaking under the fridge.
  3. The ice maker may not be working anymore

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today at (208) 523-5365. We are available 24 hours a day, 7 days a week!

SERVPRO is here to help!

3/27/2020 (Permalink)

SERVPRO employee suited up ready to clean a FedEx truck SERVPRO employee suited up about to clean a FedEx truck

SERVPRO is here to help!

As a responsible business and member of the community, we are asking the same question that you are: How can we keep our customers and community safe?

At SERVPRO we can help minimize the spread of germs with proactive cleaning and/or fogging. We are trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.

In addition to Proactive Deep Cleaning, we also offer the following:

A fogging process delivered with a mechanical system that atomizes electro-statically charged droplets of SERVPROXIDE that can get it to the hard to reach cracks and crevices of the treated area. SERVPROXIDE is a proprietary hospital grade disinfectant that has demonstrated effectiveness against viruses similar to the SARS-Coronavirus (COV-2).

  • SERVPROXIDE is NON-TOXIC and is not considered hazardous by OSHA. It is as safe or safer than many household cleaners.
  • SERVPROXIDE has a mild smell and areas treated can be inhabited as soon as 15-20 minutes after being treated.
  • SERVPROXIDE DOES NOT cause any respiratory or skin irritation.

From a business point of view, doesn’t it make sense to put yourself in a position to say you have taken all reasonable precautions to take care of your customers and staff?

Give us a call today to find out how we can help.SERVPRO of Rexburg/Rigby & Idaho Falls

SERVPRO cares about your safety

3/26/2020 (Permalink)

Our crew members suited up in front of a FedEx truck Or crew suited up in hazmat suits in front of a FedEx truck cleaning.

SERVPRO is asking everyone to please be careful and educate yourselves in this critical time. We are seeing reports of multiple companies and individuals falsely reporting that they can clean and eliminate any trace of Coronavirus OR that they have products you can buy that will eliminate it. Please read the EPA registration for these products that are being offered either as a service or are for sale.

Also, if you are planning on hiring a professional to clean and fog make sure to hire someone who is well known, knowledgeable, and is familiar with these types of cleanings on a day to day basis.

Regardless Of The Disaster SERVPRO® Is Here To Help. 24/7 Emergency Service! 24 Hour Service. Advanced Technology. Faster to Any Disaster. Highly Trained Specialist. Services: Water Damage Restoration, Fire Damage Restoration, Storm Damage Restoration, and Bio Hazard.

Give SERVPRO a call today so we can give you a FREE quote over the phone to clean and fog your home and business (208) 523-5365. We can work with you on scheduling days and times that meet your needs.

We always care

3/27/2019 (Permalink)

When SERVPRO of Rexburg/Rigby receives a good review, we can’t help but think we must be doing something right! We value ourselves in having great customer service and always being able to make sure that this is just what the customer has received.

Before we go to a job we try and relay as much information as possible to our technicians. We do this so they can be prepared for anything that may come up on the job and be able to offer the best customer service. Not all of our jobs are fire, water, and mold. We also encounter biohazard and crime scene cleanup which takes extreme compassion and understanding on our part.

If you have a biohazard or crime scene cleanup and would like the most caring and understanding company to help, give SERVPRO a call at (208) 523-5365.

Veteran owned and operated

3/27/2019 (Permalink)

SERVPRO of Rexburg/Rigby is a Veteran family owned franchise. Skylar Price spent 9 years serving our country before deciding to buy a SERVPRO franchise in Southeastern Idaho. Skylar was born and raised in Idaho and now raises his three children here along with his wife Tamara Price. Together they keep the small-town values alive in their business. Their main objective is and has always been customers first. They go above and beyond to make sure any job we take on is done to the best of our abilities. They are always looking for ways to volunteer our services in the community. This year in 2019 their marketing team has planned over 6 volunteer opportunities and cannot wait to be apart of them!

If you have a fire, water, mold, or asbestos disaster, give SERVPRO a call today at (208) 523-5365

We strive to be better

3/27/2019 (Permalink)

Reviews are everything to our franchise. We strive to always get positive reviews but also appreciate negative ones. With negative reviews we feel that this gives our company room to grow. If we are not doing something correctly than we are able to address these concerns and better ourselves in the long run. We have learned over the years that we aren’t always going to be perfect with everything we do. But this way we are at least able to see our faults and grown and learn from them.

I burnt potatoes and they were able to get the smoke smell out of my house.

-Stephanie C.

friendly staff , dependable honest work.
I would recommend SERVPRO to anyone.

-Stephanie M.

If you have a fire, water, mold, or asbestos disaster, give SERVPRO a call today at (208) 523-5365.

Careers with SERVPRO

3/27/2019 (Permalink)

SERVPRO of Rexburg / Rigby is proud of the work we do and is always looking for people interested in a rewarding career. We put great value into our employees and the work that they do.

Our staff at SERVPRO of Rexburg/Rigby is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Here at SERVPRO of Rexburg/Rigby we pride ourselves in being a veteran family owned franchise. Our mission is to develop a hardworking team of quality people who focus on excellent service, fairness, and mutual respect.

If you are interested in a career with SERVPRO please check back frequently as new career opportunities become available. Or give our SERVPRO office a call at (208) 523-5365.

Why SERVPRO of Rexburg/Rigby

3/27/2019 (Permalink)

You always here people asking why this company and why that company?! So, I decided to ask people around our office why they would choose SERVPRO of Rexburg/Rigby and here is what they had to say…

“Because we make it look "Like it never even happened." We are fast on site and we care about our customers.”

-Megan Olsen

Marketing Manager

We are faster to any size disaster. We are a dedicated team in wanting to restore your home to its original.

-Jared Lusk

Production Manager

Our techs are fast and do quality work. The women in the front office are by far the most caring and efficient workers I’ve ever worked with. And I am more than proud to be a part of.

-Courtney G.


“We are courteous, informative, and have real life people answering our phones!”

-Melissa M.

Job File Coordinator

We love volunteering

3/26/2019 (Permalink)

SERVPRO of Rexburg/Rigby loves to get involved with local events in our area. One of the more recent events that we will be donating our time to is the Spring Brew event in downtown Idaho Falls, ID. This event will be hoping to host hundreds of people and is a fundraising event for Idaho Falls Downtown Developments Corporation. If you are interested in attending this event more information will be posted below.

Head Downtown to enjoy friends, brews, and bands April 13th from 1:00 to 6:00pm at the Civitan Plaza (corner of Park Avenue and B Street)! Come enjoy local craft beers and live music on the stage. Grab your friends and come enjoy the afternoon outside with us. Admission is $15, which gets you 3 beer tokens and a commemorative pint glass. Additional beer tokens may be purchased at the event. Non-drinkers get in for $5.