Recent Posts

Fire in the home

2/14/2020 (Permalink)

Fire in a home A living room in a home that caught on fire.

This past weekend our production manager Justin responded to a fire loss in Egin, ID. Unfortunately, they were unsure how the fire had started. SERVPRO was there to help give them a little bit of direction until they heard back from their insurance company. According to this is what you should do in the case of a fire.

Extinguish the Fire If Possible

If the fire has just sparked—for example, a pan catches fire on the stove—you may be able to contain it. Grab your fire extinguisher and remember to PASS: pull the pin, aim at the base of the flames, squeeze the extinguisher handle, and sweep from side to side until the fire is extinguished. Make sure that the fire is completely out and not still smoldering. Crawl Beneath the Flames to Escape

Check Doors and Doorknobs for Heat

If you must go through a door to get to an exit, check if the door is hot. If the door (or doorknob) is warm to the touch, there could be fire raging on the other side, so do not go through it. If you open a door and see fire or smoke, shut the door and go to a second exit.

Run to Safety

Once you make your way outside, run away from the fire to safety. Part of the house or apartment, like the roof or siding, may catch fire and fall around the perimeter of the building, so run across the street or down the block to safety.

Call for Help

Once you have made it away from the fire, call 911. If you don’t have a cellphone, go to a neighbor’s house and ask to borrow a phone. Tell the operator that there’s been a fire at your address, and then keep the line open to see if they need any other information.

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today! We will help you through every step of the process. (208) 523-5365

Mold in the attic

2/3/2020 (Permalink)

SERVPRO found mold in the attic of this commercial building. Just because we found the primary source in the attic, we were not quick to assume that was the only place mold had been growing. We were very careful to check all over the business because we know that mold spores are able to make their way through the smallest openings, traveling from your attic down to your business. 

Whenever you feel that you may have a mold disaster in your home and business you should take the proper precautions asap to help identify and get rid of the problem. You can call a professional to come take a look in your attic or other parts of your home and they will do a thorough inspection. We have special equipment that will find the mold and the source and stop it dead in its tracks.

If you have a fire, water, mold or asbestos disaster give SERVPRO a call today. Our specialized technicians are available for all your disaster needs 24 hours a day, 7 days a week!

Fire in Jackson Hole, WY

1/17/2020 (Permalink)

Cleaning up after a fire job Cleaning up after a fire job in Jackson Hole, Wy

A Commercial property we worked on in Jackson, WY this year ended in a second business getting smoke damage from its neighbor’s fire. This is a common situation that happens quite often when businesses are close to each other and a fire breaks out.

Smoke damage can affect your home and businesses greatly. After a fire, your home needs to be properly and thoroughly ventilated, this will allow some smoke particles to leave your home or business and prevent them from settling onto other items. Immediately after a fire you should do these things right away.

  1. Call your insurance agent immediately
  2. Call your local SERVPRO so that we can clean up soot, board up the windows, and start any cleaning and restoration that needs to be done.

SERVPRO has specialized fire, water, mold and asbestos damage restoration training and experience to clean up and restore your home as soon as possible. We offer 24-hour emergency services for everyone. Give us a call at (208) 523-5365. We are available 24 hours a day 7 days a week for all of your cleaning and restoration needs.

Toilet leak

1/17/2020 (Permalink)

Water leak from the toilet. Water leaked from the toilet and caused mold.

We were recently called to an assisted living home where a toilet had leaked and caused water and mold damage. When water causes a leak that you are unaware of mold quickly and swiftly comes marching in to ruin the day.

A water leak in your home can be a cause for alarm, and for good reason. A leak generally means that one of your critical home systems has developed a problem. Paying for the large water bill is only the first expense.

Some leaks are obvious. You may be able to detect moisture on the floor or under a sink that reveals the source of the problem. However, at other times, a leak may develop in a pipe that’s deep within the wall, or it may come from a source somewhat further down the line. In these cases, you may require the help of SERVPRO to detect these hidden leaks.

If you need a fire, water, mold or asbestos professional call SERVPRO today at (208) 523-5365.

Check your roof

1/15/2020 (Permalink)

Tree fell on a house. Tree fell on house and damaged house.

There are many ways to properly secure your home for winter storms. Summer and early fall is the ideal times to get all of this complete before the terrible winter storms hit. The first thing to consider is making sure that all hazards are cleared away and you secure any and all openings so that water and any other elements don’t find there ways in.

  1. Check your roof for stability. With high winds comes look shingles. Examine your roof for any loose or visibly damaged shingles. Or have a contractor determine what needs to be fixed.
  2. Make sure that all of your drainage is aimed away from your house. If a storm should occur, the amount of water getting aimed at your home can become a water disaster very quickly.
  3. Remove any trees or debris that can cause unneeded damage to your home. Trees are responsible for the majority of damage to homes during winter storms.

If you have a Fire, Water, Mold or Asbestos disaster, give SERVPRO a call today at (208) 523-5365.

Hot water heater issues

1/14/2020 (Permalink)

Hot water heater leaked in basement Image of the basement that the hot water heater leaked in to.

Zach and Thomas are doing a job in Jackson where a hot water heater burst in the crawl space. They decided to remove the insulation and are treating the microbial growth for the customer before winter hits. mentions that water heater tanks are made of steel, and water corrodes steel. If this sounds like planned obsolescence, it is; water heaters aren't designed to last forever. To stave off corrosion, standard tanks have a glass lining and a magnesium anode rod that attracts corrosive elements in the water, sort of like how a no-pest strip attracts flies (the rod should be checked periodically and replaced as needed). But the tank can rust eventually and possibly rupture like the hull of the Titanic. If you discover your water heater leaking from the tank itself, it's time for a new tank.

 If you have a water disaster give SERVPRO a call at (208) 523-5365.

Security is key

1/14/2020 (Permalink)

Our vehicle in front of a job Our SERVPRO truck in front of a fire job.

We were at a fire loss at a lodge in a Jackson, WY this last weekend. We had to get a generator set up so we could have power for the building. We then made sure to immediately board up the windows and doors to keep the building safe and secure.

When a fire disaster occurs, we always make sure that we secure the contents inside.  With this particular building there was an underground tunnel that connected the two buildings that we started to move out in the very next morning. Securing and keeping all of our customers contents safe is a number one priority. These are their special belongings that means a lot to them.  These items are part of their family and we make sure that we treat them as such.

If you have a fire, water, mold or asbestos disaster please give SERVPRO a call today at (208) 523-5365.

The water heater in the attic

1/14/2020 (Permalink)

SERVPRO truck in front of house Our SERVPRO house in front of one of our customers houses.

Zach and Thomas were at an island park home working on a water loss from a broken water heater line. The water heater is in the attic which caused a large number of walls and floors to become affected. Upon opening the walls, we found there to be a leak in the roof causing more damage to the exterior sheeting of the building.

Water pipes might corrode due to high mineral contents. This seems to happen the most during months of cold weather when temperatures drop at night to freezing cold. This could cause the pipes to crack and therefore water can seep out the cracks.

 If you suspect you have a water heater leak follow these steps.:

  • Stop the Water - Locate the cold water supply pipe
  • Shut Off the Power - The electric or gas heating element can pose a new hazard to your home if it continues to run. It can stay heated long after the water has leaked from the tank.
  • Make an Insurance Claim - Contact your insurance agent or company to make a claim.

 If you have a water disaster give SERPVRO a call today at (208) 523-5365.

Being a part of our community

1/9/2020 (Permalink)

Caliber Home Loans grand opening Caliber Homes Loans grand opening ribbon cutting ceremony.

Recently Melissa E. from our marketing department decided to become a part of the Chamber of Commerce in our local city. She gets to speak with other local commercial businesses locally and share exactly what SERVPRO does with and for our community. She participates in meetings as well as grand opening events for other local businesses ribbon cutting ceremonies. Recently she participated in the ribbon cutting for Hazel Webb – Caliber Home Loans, Inc.

Caliber Homes Loans is a home loan and mortgage company. Their website states “At Caliber Homes Loans, mortgages are our only business…. And out products and services are proof of this dedication. Our specialized approach to home financing enables us to deliver exceptional service during every stage of the process. We understand that you have unique, personal needs and expectations, so we work together to deliver exceptional service and help you close your loan to your complete satisfaction. With a variety of home loan programs, highly competitive pricing, in-house loan processing and our unique, state-of-the-art technology, Caliber Home Loans’ staff of professionals are ready to guide you through the home financing process.”

We find it very important to stay up to date with other local businesses in our community so we are able to build those professional relationships and help one another when we need it.

How to prepare your home for a winter storm

1/7/2020 (Permalink)

Preperations for a winter storm How to prepare your home for a winter storm

While Jack Frost is nipping at your nose you may forget that there are some key things you should be prepared for if a winter storm should hit your city.

According to this is how you should prepare your home for a winter storm:

“If you live in an area with severe winter weather, you home should be winterized sometime during the fall season. There are many things that can be done to prepare your home for winter including insulating attics, basements, and walls to help heat your home more efficiently, and putting plastic over windows. Heating systems should also be cleaned and serviced each year before they are used to ensure they are safe and working properly. Any drafty areas should be caulked, or otherwise repaired and the roof should be checked to ensure that there are no leaks and it will be able to bear the weight of the snow.

Before cold weather approaches, you should also spend some time cleaning gutters and trimming any tree branches that could fall on your home in the event of a bad storm. Pipes should also be insulated to prevent them from freezing which can result in burst pipes and flooding.”

If you do happen to have a water disaster, give SERVPRO a call today at (208) 523-5365. We are available 24 hours a day, 7 days a week!